We Leverage Social Media to Transform Your Customers in to Brand Advocates, Attract New Customers and Mitigate Customer Service Risk.

Facebook, Twitter, YouTube, LinkedIn, Flickr, Wikipedia, Foursquare, SCVNGR, Yelp and many other social media Websites all provide opportunities for your company to:

• Leverage dialog between existing customers to connect with new customers,
• Interact directly with consumers in environments where they are both comfortable and engaged,
• Convert active and vocal customers in to brand advocates that help sell your product for you,
• Create viral conversations that surround your brand,
• Improve upon and demonstrate strong customer service,
• Proactively neutralize negative communications and conversations regarding your brand,

Eight Eleven offers the following Social Media services:

• Social Media Strategy & Planning
• Customer Service Training & Support
• Social Media Monitoring Tools
• Content Generation & Deployment
• Daily Customer Engagement & Ongoing Social Campaigns
• Risk Mitigation for Social Conversation
• Company Wide Social Media Policy Development